Jobs Mesa AZ – Customer Service and Sales Associate | Hertz Local Edition

Full Time

Hertz Local Edition

Jobs Mesa AZ  – When you see “Hertz Local Edition” or “HLE” on our website or throughout your reservation process, this simply means that the location is not at an airport. It is an off-airport, neighborhood location. With over 3000 off-airport locations to serve you, there is a Hertz rent-a-car location near you.

Jobs Mesa Arizona, jobs customer service

 

Hertz off-airport locations offer the same great cars and service that you enjoy at the airport, with a few added benefits. Some of the great benefits offered at most locations, include affordable leisure rates, unlimited mileage, one way rentals and clean vehicles with low mileage. Did you know Hertz also offers convenient customer rental car pickup and return service if you are within 15 minutes of the location? This service is exclusive to our off-airport locations, so if you need a ride to Hertz, be sure to call us to pick you up (available at most locations).

 

 

Is your car in the shop for repairs? Your local Hertz stores offers special accident rental rates and direct billing to insurance companies and dealerships to help you get back on the road quickly and hassle free. Call Hertz first for a rental car should you need wheels while your car is out of commission.

 

 

Jobsinnarizona.com currently focuses on providing job vacancy information and subsidiaries. The company is one of the companies targeted by job seekers, in addition to the company’s qualified facilities, the salary income is also quite well-known to be higher than private companies. This is what attracts job seekers to compete to enter the company.

 

 

Work and insurance have a very important relationship in everyday life. Insurance is a form of financial protection that provides a sense of security to workers and their families. When a person works, he or she usually has access to various types of insurance, including health insurance, life insurance, and work insurance. Health insurance helps protect workers from the burden of expensive medical care costs, while life insurance provides financial protection to families if something happens to the worker. In addition, work insurance can provide financial benefits if the worker is injured or suddenly loses his or her job.

 

 

Jobs Mesa AZ – Customer Service and Sales Associate | Hertz Local Edition


 

The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs.

 

Wage: $16.00/hour

 

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs – Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

 

Responsibility of a Sales and Service Associate includes:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Convert phone shops to reservations and rentals
  • Creating a positive customer service experience by listening to and identifying customer needs
  • Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
  • Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
  • Assist customers with various post rental inquiries that involve the rental and billing process.
  • Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.

 

Skills/Experience:

  • Demonstrate good communication skills both written and oral.  Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Have the competitive drive and confidence to succeed in a commission-based environment.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
  • Demonstrate sales, professionalism and interpersonal skills.
  • Show a high level of ownership, accountability and initiative.
  • Show proven experience of working well within a team.
  • Work flexible shifts including weekends and holidays; and work overtime as required.
  • Work outdoors during all weather conditions.
  • Stand for long periods of time.

 

Qualified applicants will have the following:

  • A valid driver’s license with record in good standing
  • Ability to drive and operate vehicles
  • Fluency in English
  • 1-2 years of customer service and sales experience.

Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
Mesa, AZ, United States