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Jobs Mesa AZ – Our Mission We empower you with equal opportunities to build your dream career. Applying to numerous jobs without a clear strategy won’t lead you to your ideal role. Using jobright’s AI job search copilot will effectively connect you to the best, most promising possibilities. Then, we will guide you every step of the way so the offer you deserve can come sooner. Welcome to Jobright.
In 2021, Jobright’s founder, Eric, took an extended trip during his gap year. He traveled to many small and medium-sized cities seeking inspiration for his next venture. Along the way, Eric met over 100 talented young people and, quite unexpectedly, helped 10 of them secure their dream jobs. This experience opened Eric’s eyes: Many talented people lacked fulfilling careers not due to a lack of skill or excellence, but because they didn’t have the same access to information and opportunity as those residing in city centers. Simply put, they lacked access to industry experts and career mentors, leading to a glaring inequality in career opportunities.
This insight deeply resonated with Eric. When he discussed it with his Co-Founder Ethan Zheng, an AI expert, Ethan immediately recognized the potential of recent breakthroughs in AI to bridge this gap.
Jobright was created shortly after with a mission: Use AI to empower every professional so that they would have equal opportunities for building their dream careers. Jobright is more than a tool— it is your partner, ensuring a faster and more effective path to your next career move.
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Jobs Mesa AZ – Junior IT Help Desk Technician | Jobright.ai
Job Summary:
Acumen Fiscal Agent is one of the nation’s leading fiscal agents offering innovative financial management services. The IT Help Desk Tier 1 role is responsible for providing end user support for hardware, software, and network to ensure secure and efficient operations.
Responsibilities:
• Keep tickets up to date and clearly documented in ticket management system
• Basic trouble shooting and analysis
• Maintain hardware including servers, workstations (including PC and win-terms) and phone for all entities supported
• Maintain line of business applications for all entities supported
• Processes employee change event requests including new hires, terminations and transfers
• Processes requests for hardware and software purchases including workstations, phones and peripheral devices (e.g. small printers, docking stations, etc.)
• Email account management
• Phone account management
• Maintain IT asset and contract tracking system
• Basic network (wired and WIFI) maintenance including hardware
• Demonstrates knowledge of and supports each entitys mission and vision, policies and procedures, operation instructions, confidentiality guidelines and code of ethical behavior.
• Performs other job-related duties as requested.
• ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. In addition to the cybersecurity requirements of all positions at Acumen, IT Help Desk will support the secure installation / configuration, and remediation of computer hardware, software, systems, networks, printers, scanners and cloud properties.
Qualifications:
Required:
• 1-3 years of desktop support experience
• Microsoft 365 (Office 365, Azure Active Directory, Endpoint Management)
• Experience working with information systems, telecommunications, software applications and testing, hardware repair
• Experience working with users defining problems and solutions
Preferred:
• CompTIA A+
• CompTIA Security
Company:
At Acumen Fiscal Agent, we strive to simplify life for veterans, aging adults, and individuals with physical, intellectual, and developmental disabilities by providing fiscal management services that have a positive and long-lasting impact on their lives. Founded in 1995, the company is headquartered in Mesa, AZ, US, with a team of 51-200 employees. The company is currently Growth Stage.
Mesa, AZ
To apply for this job please visit jobright.ai.