Jobs Phoenix AZ – IT Helpdesk Service Technician | AssistRx October 2025

Full Time

AssistRx

Jobs Phoenix AZ – AssistRx is made up of specialty pharmaceutical services experts, technical innovators and creative, patient-first problem solvers. Since 2009, we’ve passionately worked to help patients get the medications they need, when they need them. AssistRx was incorporated in 2009 by a team with extensive experience in specialty pharmaceutical services. Today, our team spans six facilities across three time zones. Recognized as the premier consultative partner to more than 40 life sciences companies, we deliver market-leading solutions for millions of patients and hundreds of thousands of healthcare providers.

AssistRx

 

AssistRx has engineered the perfect blend of technology and talent to provide life sciences organizations with an advanced therapy initiation and patient support solution that improves patient uptake, visibility and outcomes.

 

Jobsinnarizona.com currently focuses on providing job vacancy information and subsidiaries. The company is one of the companies targeted by job seekers, in addition to the company’s qualified facilities, the salary income is also quite well-known to be higher than private companies. This is what attracts job seekers to compete to enter the company.

 

 

Work and insurance have a very important relationship in everyday life. Insurance is a form of financial protection that provides a sense of security to workers and their families. When a person works, he or she usually has access to various types of insurance, including health insurance, life insurance, and work insurance. Health insurance helps protect workers from the burden of expensive medical care costs, while life insurance provides financial protection to families if something happens to the worker. In addition, work insurance can provide financial benefits if the worker is injured or suddenly loses his or her job.

 

 

Jobs Phoenix AZ – IT Helpdesk Service Technician | AssistRx October 2025 


 

  • Provide TIER 1 & TIER 2 quality support on workstations and laptops, and troubleshooting.
  • PC Imaging, inventory, and lifecycle support for equipment
  • Serves as an escalation path for local IT Support Technicians
  • Installation and troubleshooting of printers and other peripherals as required.
  • Provide instruction to our user community on computer use and productivity applications.
  • Proposes and implements system enhancements that will improve reliability and PC performance
  • Other electronic devices as required
  • Audio/visual systems, such as projectors and teleconferencing equipment

Requirements

  • Outstanding customer service skills and commitment to end user experience.
  • Desktop support experience with the Windows Operating Systems (Windows 10) and Macintosh.
  • Experience in investigating and troubleshooting hardware and software problems
  • Demonstrated knowledge with Microsoft Office 365
  • Demonstrated experience with workstation configuration.
  • Demonstrated ability to document configurations, processes, and policies
  • Ability to participate on on-call rotation
  • Mindfulness of security disciplines and best practice

Desired Skills:

  • Exposure to IT Asset Management controls.
  • Ability to work with difference personality types. A positive and can do attitude will be critical
  • Experience with JIRA, SharePoint, and Salesforce is a large plus
  • Demonstrated written and verbal communication skills
  • Demonstrated effective teaming skills; aptitude for learning new technologies
  • Experience with automated Desktop Imaging tools required. We currently use MDT
  • Experience in a fast paced 24x7x365 SAAS environment is desirable.

Benefits

  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance

 

AssistRx

Phoenix, AZ

To apply for this job please visit www.linkedin.com.