Jobs Scottsdale AZ – IT Systems & Support Technician, Central Services | BlueStar Resort & Golf November 2025

Full Time

BlueStar Resort & Golf

Jobs Scottsdale AZ – Founded in 2005, BlueStar emerged to elevate the lifestyle and amenity experience within the acclaimed Trilogy® brand communities. From the beginning, BlueStar has been instrumental in shaping Trilogy communities into the benchmark for excellence in the resort lifestyle segment, a reputation reinforced by numerous “Best of” accolades. Over time, BlueStar expanded, now proudly serving a mix of Trilogy and non-Trilogy communities.

BlueStar Resort & Golf

 

Our mission is to deliver comprehensive, turnkey amenity management solutions tailored to developers, HOA Boards, and individual owners alike. We believe that when we engage with the right clients, we create exceptional experiences for Members and guests – experiences that elevate not just the amenities, but the entire community.

 

 

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Jobs Scottsdale AZ – IT Systems & Support Technician, Central Services | BlueStar Resort & Golf November 2025 


 

Key Responsibilities

 

  • Assists with the support and oversight of local and remote Club networks, data security, hardware, software, systems, and business applications, in accordance with BSRG IT standards, using a ticketing system.
  • Execution of multiple IT initiatives and projects.
  • Assist in the procurement, setup, and installation of desktops, printers, and peripheral equipment.
  • Works directly with the Third-Party vendors for the procurement, installation, and maintenance of required equipment and software solutions at all facilities.
  • Provide technical support to end users via phone, remote tools, or in-person.
  • Point of contact for troubleshooting and providing solutions to end users on hardware, software, and connectivity issues.
  • Work with existing third-party support teams in troubleshooting and fixing network connectivity and Server issues.
  • Execute software upgrades and system maintenance alongside on-site operations teams.
  • Train Team Members on new systems, applications, and IT best practices.
  • Support the Central Services office by coordinating information between club-level and the appropriate teams.
  • Assist in setting up network environments for new properties or upgrades to existing properties.
  • Researches and evaluates new and innovative technologies as enhancements or upgrades to existing infrastructures, based on the desires of the organization.
  • Monitor and maintain awareness of system health and escalate issues as needed.
  • O ther duties and responsibilities may be assigned.

Personal Attributes

 

  • Must be highly customer oriented and responsive with high need for closure.
  • Able to work under pressure and balance multiple priorities and assignments.
  • Strong team-building skills including the ability to lead, cooperate, and motivate.
  • Must be role model and able to live our BlueStar core values:
    • Honesty and Integrity
    • Respect for the Individual
    • Teamwork
    • Competitive Spirit

Minimum Requirements / Qualifications / Skills

 

  • College degree in IT, Computer Science, or related field preferred.
  • Minimum 2 years of experience in IT support, systems administration, or help desk environment.
  • Proficiency with Microsoft Office Suite, SharePoint, Teams, and email systems.
  • Experience supporting hospitality-related systems (e.g., POS, timekeeping software, accounting, property management system, etc.) is highly preferred.
  • Excellent troubleshooting, communication, and organizational skills.
  • Must have excellent time management, organizational, and follow-up skills; ability to manage competing priorities and assignments.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Prior experience in hotel, golf, or restaurant IT support preferred.
  • Ability to keep calm in a fast-paced environment and when dealing with critical issues.
  • Ability to troubleshoot issues and prioritize workload efficiently.
  • Ability to write routine reports and correspondence.
  • Must have a positive demeanor and represent the BSRG Information Systems Team with confidence.
  • Must be able to consistently achieve high work standards, attention to detail, accuracy, and timeliness.
  • Must be innovative; contributes ideas, helps resolve problems, looks for, and develops, cost saving measures, and develops new procedures and methods.
  • Must demonstrate initiative – ability to think, work, and make independent decisions, based on sound judgment.
  • This position requires regular travel, and a flexible schedule to include evenings and weekends, including a weekend rotation for on-call support.
  • Valid driver’s license is required.

 

BlueStar Resort & Golf

Scottsdale, AZ

To apply for this job please visit phf.tbe.taleo.net.